Terms of Service

Effective Date: 1 October 2025

Welcome to Ashok Kumar. By using our website and placing an order with us, you agree to the following Terms of Service. Please read them carefully before making a purchase.

1. 🛒 Use of the Website

By accessing or using this website, you confirm that you are at least 18 years old or are accessing the site under the supervision of a parent or legal guardian. You agree to use the website for lawful purposes only.

2. 📦 Product Information

We offer a range of devotional and spiritual products, including but not limited to Jaap Mala, Laxmi Yantra, Rudraksha, Pooja items, and more.

All product descriptions and images are provided to the best of our knowledge.

Slight variations may occur in color, size, or appearance due to the handmade/natural nature of some items.

3. 💳 Pricing & Payment

• All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
• We reserve the right to change prices at any time without prior notice.
• Payments are processed securely via trusted third-party payment gateways.
• We offer Cash on Delivery (COD) on select orders (with applicable fees).

4. 🚚 Shipping & Delivery

Please refer to our Shipping Policy for detailed information.

Delivery times are estimates and may vary due to external factors.

We are not responsible for delays caused by courier partners or natural events.

5. 🔁 Return & Refund Policy

• We accept returns only for damaged, defective, or wrong products delivered.
• Requests must be made within 48 hours of delivery with unboxing proof (video/photos).
• Custom-made or consecrated (energized) spiritual products are non-returnable.

Please read our Return & Refund Policy for more details.

6. ❌ Order Cancellation

• Orders can be cancelled before dispatch by contacting us via email or WhatsApp.
• We reserve the right to cancel any order at our discretion, including due to stock unavailability or payment issues.

7. 🛑 Prohibited Activities

You agree not to:

• Use the website for illegal or unauthorized purposes
• Try to hack, disrupt, or misuse the site or its features
• Copy or misuse our product images, descriptions, or content

8. 📄 Intellectual Property

All content on this site — including text, images, logos, and design — is the property of Ashok Kumar and protected under copyright laws. You may not use our content without written permission.

9. 🔐 Privacy

We respect your privacy. Please read our Privacy Policy to understand how we collect and use your information.

10. ⚖ Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

All spiritual and religious items are sold with faith and belief; results may vary depending on individual devotion and practice.

11. 🛠 Modifications

We reserve the right to modify these Terms at any time. Changes will be updated on this page, and continued use of the site means you accept the revised terms.

12. 📞 Contact Us

If you have any questions about these Terms, please contact us:

📧 Email: info@ashok-kumar.in
📱 Phone/WhatsApp: +919467796529

🙏 Thank you for choosing Ashok Kumar for your spiritual and devotional needs.